Building a program to ensure a smooth "hand off" from Admissions to Faculty is a critical component of student retention. Applicants often develop a strong bond with their admissions representative that ends (from the institution's standpoint) once they begin classes. This online course provides practical ideas on designing an orientation program, first-week-of-class and other retention activities that connect the student with faculty, the college and each other that will help you retain and graduate more students.

Module 1: Students' Expectations

• List the major reasons why students enroll in college.
• Address students' expectations.
• Assess what students are thinking about their classmates.
• Determine students' common fears.
• Identify the reasons why students decide whether to persist or withdraw.

Module 2: Institutional Connections

• Apply techniques for helping students overcome buyer's remorse.
• Build institutional credibility.
• Provide opportunities for students to connect with multiple departments.
• Describe how leaving orientation as a student helps build retention.

Module 3: Faculty Involvement

• Recognize the importance of having faculty attend orientation.
• Identify the role of faculty at orientation.
• Recognize the importance of setting academic expectations.
• Facilitate classmate accountability.

Module 4: First Week and Late Enrollments

• Enhance assimilation during the first week.
• Acclimate late enrollments to ensure success.
• Identify signs of potential withdrawal.
• Apply methods for proactively retaining students.