Change is constant and is often met with resistance. This course will show you how to manage change constructively and navigate the ups and downs that inevitably accompany a change effort.

Change Management

• Recognize the different types of change programs observed in organizations.
• Prepare your unit or group to become change-ready.
• Understand a systematic approach for creating and implementing change.
• Recognize the importance of communicating throughout all phases of a change effort.
• Understand and address people's reactions to change.
• Take care of yourself during a change program.