In this course, you will learn what business processes are, why improving them is essential, and how to carry out a business process improvement (BPI) initiative.

Process Improvement

• Understand the importance and benefits of business process improvement (BPI).
• Plan a BPI initiative.
• Analyze and redesign a current process that needs improvement.
• Obtain the resources needed to change a process.
• Implement a redesigned process.
• Continually improve your business processes.