In this course, you will learn how to strengthen your coaching skills by using a four-step process to facilitate the professional growth of the employees you coach.

Coaching Skills

• Recognize that coaching is an ongoing, two-way process that takes place as the need or opportunity arises.
• Implement a four-step process to prepare for and lead effective coaching sessions.
• Conduct coaching sessions using a variety of coaching techniques.
• Provide ongoing support and follow-through for the person being coached.
• Strengthen your coaching skills.